Customer Service 

JCore is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to contact us from the information provided below.

JCore Customer Service:
Monday – Friday at 8:00am till 10:00pm EST
Phone: (866) 649-0144

Order Status 24 Hours Per Day:
To check the status of your order 24 hours per day, seven days per week, simply click on www.customerstatus.com

*Please allow 24-48 hours for customer service to have information on your order. Your Credit Card will not be charged until your order ships. Please allow 1-2  weeks for delivery. All orders plus applicable tax. 30-day money back guarantee (minus S&H).

Technical Help (Live Streaming issue, USB Drive issue)

If you are having technical issues with your Live Streaming subscription or USB Drive please email us at [email protected] and we will help you troubleshoot your issues.

30-DAY MONEY BACK GUARANTEE

If for any reason you are not satisfied with your JCore Products, simply call Customer Service at the phone number above for a Return Authorization number to return JCore Product within 30 days for a refund of the purchase price, less shipping and handling.